They allowed me to play for about a month, I deposited almost every day and won nothing. Last week I won £550 and went to withdraw my winnings. The next day I tried to log in and they have locked me out of my account and have ignored all the emails I have sent them for well over a week! Will be sending details to gambling commission later today as well as asking for help from several companies/websites who deal with complaints in the gambling industry because I wont let this lie. Its the principle now after just being ignored completely by them, ill take this as far as I can and ill make a LOT of noise about it!Stay well away! No point gambling at a website that just shut you out of your account and ignore you as soon as you are lucky enough to win!
2405 people found this review useful
I had a very serious issue with a 6,400 USDT withdrawal blocked at 22Bet for a long time, which caused me a lot of stress, especially because of my health and financial problems.Casino Guru handled my complaint in a professional, patient and human way. The analyst reviewed all the evidence, guided me step by step on what to send to the casino and stayed in touch throughout the process. They are transparent and do not promise miracles, but they really do everything they can to mediate fairly.In my case, 22Bet finally released my withdrawal and I received the full amount. I am convinced that Casino Guru’s involvement and the public complaint helped push the casino to do the right thing.I highly recommend Casino Guru to any player with problems at an online casino. They answer, investigate and genuinely care about players. I’m very grateful for their help.
1091 people found this review useful
Easy to understand, great range of slots and easy to chat to someone for help if required. Lots of promos compared to other sites.
1343 people found this review useful